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Innovation and new products or services

AI is enabling entirely new products, services and business models which have the potential to create new forms of value, unlock growth opportunities and reshape customer and market experiences.

Business stories

How our members are enabling entirely new products, services and business models with the help of AI

Mastercard: Australia’s first fully authorised agentic payment

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UTS: Human Robot Teaming for safer infrastructure maintenance

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SEEK: Voice AI Reference Checks

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Cochlear: AI, a tool to enhance human expertise in hearing care, not replace it

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Monash University: MAVERIC, Australia’s largest university-led AI supercomputer

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Silverchain: Unlocking capacity in the health and care system

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Allens: Transforming case chronologies with AI

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Explore more business stories

Drawing on the insights from BCA member organisations, our Adopting AI in the Workplace Guide provides practical guidance on the responsible adoption and implementation of AI in Australian workplaces.

Visit our AI Hub or read more business stories on how our members are adopting AI to improve: