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Workforce augmentation

AI can support employees to do more meaningful, creative and higher-value work through reduced administrative burden and enhanced professional judgment, rather than simply replacing tasks or roles.

Business stories

How our members are supporting employees to do higher-value work

Cochlear: AI, a tool to enhance human expertise in hearing care, not replace it

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Silverchain: Unlocking capacity in the health and care system

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Microsoft: Helping aged care staff spend more time with residents

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MinterEllison: Building the legal engineers of tomorrow

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Salesforce: Agentforce working alongside employees every day

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Wesfarmers: Using AI to improve customer service quality and consistency

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Explore more business stories

Drawing on the insights from BCA member organisations, our Adopting AI in the Workplace Guide provides practical guidance on the responsible adoption and implementation of AI in Australian workplaces.

Visit our AI Hub or read more business stories on how our members are adopting AI to improve: