SEEK operates market-leading online employment marketplaces across Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand.
They have invested in AI to improve customer experiences for over a decade. Beyond making job hunting and hiring simpler, SEEK is focused on using AI to add trust and efficiency into our marketplace.
As generative AI use increases in the recruitment market, employers are placing greater importance on trusted verification beyond traditional CVs and cover letters. SEEK launched Voice AI Reference Checks across its APAC markets in 2025, enabling referees to complete checks through natural conversation and reducing completion times by 50 per cent while delivering richer insights for employers.
Voice AI Reference Checks leverages natural language AI to improve the experience for candidates, referees and employers through reusable references, flexible voice and text interaction, and integrated identity verification to help ensure referees are real and legitimate.