The Business Council of Australia (BCA) thanks the Treasury for the opportunity to make a submission on the draft law package and Position Paper on the Scams Prevention Framework (SPF).
The BCA’s membership draws from all the sectors covered by the SPF, and we welcome the opportunity to provide feedback based on diverse member views. Multiple sectors of the economy have a role to play in addressing scams which are a significant problem. As scams are a whole-ofeconomy issue, the BCA supports an ecosystem approach involving all players.
BCA members have been taking many proactive steps to address scams. The SPF and the sector-specific codes under the SPF will build on these efforts but need to be complemented by consumer education, complementary government action,1 and law enforcement against bad actors.
Business is keen to work with the Government on the ongoing development of the SPF and complementary actions.
The BCA makes a number of comments and recommendations to help ensure the SPF delivers on its intended outcomes.